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Account Opening and Eligibility


Learn what information is typically required during onboarding and the relevant criteria for account openings.

Last updated: 23 March 2026
Quick answer
We typically require company documents that outline the company’s structure, governance, and legal obligations, which are essential for us to verify your organization. This will help streamline the process and maintain compliance with relevant regulatory requirements.

Who can apply

We're excited you're interested in opening a business account with us! Before applying, please ensure your company meets the following criteria.

Our services are designed for businesses, so we're unable to offer personal accounts to individuals at this time. To be eligible for a business account, your company must meet these requirements:

  • Your company must be an officially registered and active business. This means it must be fully incorporated and in good standing.
  • Your company must be registered in an eligible country.
  • Your company doesn't operate in unsupported industries.
  • Your company cannot be on a sanctions list, be a shell bank, or be a bearer share entity.

    • We also cannot provide services to the customer that are outside of our risk appetite.

    What you need

    As a regulated financial platform, FBA is committed to complying with strict regulatory standards. To ensure the security of your financial data and prevent fraud, we require specific documents to verify your business and adhere to industry regulations.

    FBA requires all users to submit specific documents during the registration process to verify their identity and protect against impersonation and identity theft.

    • Certificate of Registration

      • Latest certificate and registrar's signature or watermark, showing the company name, registration number, and incorporation date.

    • Business Registration Certificate (or equivalent)

      • Latest, valid Business Registration Certificate for Hong kong companies. For foreign companies, submit the corresponding equivalent if applicable.

    • Articles of Association (or equivalent company charter)

      • Complete and unabridged copy of the company charter including all schedules and annexures.

    • NNC1 (Incorporation Form) or NAR1 (Annual Return) (or equivalent)

      • Original electronic or certified copy of the latest Annual Return (NAR1) dated within the last 12 months. For recently incorporated companies (less than 12 months), provide the Incorporation Form (NNC1). For foreign companies, submit the corresponding equivalent if applicable.

    • Business Activity Information

      • Business activity information: for example, logistics bill, contract and/or invoice for companies in the trade industry.

    • ID of Directors

      • A clear photo of the passport is required for each director. For Chinese mainland citizens, the National Resident Identity Card (居民身份证) is also required.

    • ID of Shareholders (>=25%)

      • A clear photo of the passport is required for each Ultimate Beneficial Owner (UBO). For Chinese mainland citizens, the National Resident Identity Card (居民身份证) is also required.

    • Chart of Shareholding Structure (for complex corporate/shareholding structures)

      • The shareholding structure should include all intermediate shareholding companies, Ultimate Beneficial Owners and their respective shareholding percentages and required details

    File Formats and Quality:

  • Acceptable formats: PDF, JPEG, PNG.
  • Ensure no glare, shadows or blurriness in uploaded files.

    • Translations:

  • If any document is not in English, we may require an official English translation (alongside the original). Translated documents must include the translator's certification and date.

    • Data Protection and Privacy:

    We may also ask additional questions depending on your business structure/industry.
  • The Authorized User/representative of the company will be requried to take a platform electronic KYC (via facial verification) to confirm the identity of the person.
  • If you are registering on behalf of your director, please ensure they sign an approved Letter of Authorization. This document should grant you, as the authorized user, permission to open the FBA Account.

    • How it works

    You can easily register for an account online via theFBA Platform

    1

    Fill in the business details

    Upload the information digitally through the FBA app.

    2

    Fill in director and shareholder details

    Provide the information about the company's directors and Ultimate Beneficial Owners (UBOs).

    3

    Verify your identity with a selfie

    Complete the Identity Verification to access FBA account features.

    Next steps

    Opening an FBA account may require additional documents depending on your business type and country of incorporation. This helps us comply with regulatory standards, which supports a safe and trustworthy experience for you.

    Our onboarding team may contact you via your registered email address to gather further information or documents. Please keep an eye on your email inbox for any messages from us.

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    Need more help?

    Contact our team if you need support beyond this article.

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